FAQs
How does FantasyCape work?
FantasyCape uses AI to turn your photos into magical creations. Choose a Studio, upload your photo, and create up to 5 free watermarked images. Use credits to unlock watermark-free downloads, upgrade to 4K, animate, or share.
What are Studios?
Studios are themed creative experiences. Each Studio creates a different kind of image or video, such as cinematic scenes, sports looks, pets, couples, families, royal portraits, and more.
Are Studios products?
No. Studios are creative experiences. The products you buy are image credits and video credits.
Are the first creations free?
Yes. First-time users can create up to 5 free watermarked images before buying credits.
Why do free creations have a watermark?
Free creations include a watermark so you can try the result before buying. Use credits to unlock watermark-free downloads and continue creating.
What happens after I use my 5 free creations?
After your 5 free watermarked generations are used, you can buy credits to continue creating and unlock watermark-free downloads.
What are credits?
Credits are what you buy and use on FantasyCape. Image credits are used for image creation, unlocking watermark-free images, and 4K upgrades. Video credits are used to animate saved images into videos.
What are image credits?
Image credits are used to create new images, unlock watermark-free images, and upgrade eligible images from 2K to 4K.
What are video credits?
Video credits are used to animate a saved image into a short AI video inside My Creations.
Do I need to buy credits before creating?
No. You can create up to 5 free watermarked images first. After that, use credits to unlock watermark-free downloads and continue creating.
Where can I buy credits?
You can buy credits from the Credits page, Studio pages, or My Creations.
What happens after I buy credits?
After checkout, credits are added to your FantasyCape wallet using the email from checkout. You can unlock watermark-free downloads, create more, upgrade to 4K, animate, and manage everything in My Creations.
What is My Creations?
My Creations is your personal gallery. View saved images and videos, check credits, download files, share creations, upgrade to 4K, animate, or create more like this.
How do I access My Creations?
Use the My Creations link sent after purchase, or open My Creations from the website. Access is connected to the email used at checkout.
Why do I need a code for My Creations?
For your security, My Creations opens with an email code. This helps keep your creations private, even if you switch devices or browsers.
Can I use FantasyCape without an account?
Yes. You do not need to create a traditional account. Access is handled through your checkout email and secure My Creations link.
What kind of photo should I upload?
Use a clear, bright photo where the face or main subject is visible. Front-facing photos usually work best. Avoid blurry, dark, heavily filtered, or far-away photos.
Can I upload more than one photo?
Some Studios need one photo. Other Studios may ask for more, such as couple, family, group, pet, or multiple-subject photo slots. Follow the instructions shown on each Studio page.
Will the final creation look exactly like the uploaded person?
FantasyCape is designed to preserve resemblance while creating an AI transformation. Results can vary depending on photo quality, lighting, pose, and the selected Studio.
Is FantasyCape powered by AI?
Yes. FantasyCape uses AI to transform your photos into magical images and videos. The Studios, prompts, creative direction, and customer experience are curated by FantasyCape.
What image quality do I receive?
Free creations are watermarked. Paid image creations are watermark-free 2K downloads. Eligible images can be upgraded to 4K using image credits.
What is 4K upgrade?
A 4K upgrade creates a higher-resolution version of an eligible saved image. It is useful for sharper downloads, larger personal prints, gifts, and framing.
Does 4K upgrade cost credits?
Yes. A 4K upgrade uses image credits.
Can I animate my images?
Yes. In My Creations, you can use video credits to turn a saved image into a short 5-second AI video.
Can I create videos during the free preview stage?
No. Video generation is only available after purchasing video credits.
How long does video generation take?
Video generation usually takes longer than image generation. It may take a few minutes depending on processing time and system demand.
Can I download my creations?
Yes. You can download saved images and videos from My Creations. Watermark-free downloads are available after using credits.
Can I download everything at once?
Yes. My Creations supports ZIP downloads for eligible saved images, including available 2K and 4K versions.
How long are my downloads available?
Downloads are available for 30 days from creation. This includes saved creations, ZIP downloads, and share files.
Can I share my creations?
Yes. My Creations includes sharing tools for images and videos. Sharing options may depend on your browser and device.
Are final creations watermark-free?
Paid creations are watermark-free. Free creations include a watermark until unlocked with credits.
Can I print the final images?
Yes. Watermark-free image downloads can be used for personal printing, gifting, framing, and sharing.
Can I use the images commercially?
FantasyCape creations are intended for personal use, including printing, gifting, sharing, and keepsakes. For commercial use, contact FantasyCape first.
Can I create more in the same style?
Yes. In My Creations, use Create More Like This to return to the matching Studio and create more in a similar style.
What happens if generation fails?
If a technical issue prevents your creation from completing, the credit should not be deducted. Try again, and contact FantasyCape if the issue continues.
Can I request manual edits?
FantasyCape is designed for AI transformations, not manual editing. To try a different look, expression, pose, or style, create another version using credits.
Can I get a refund?
Completed custom digital creations are generally non-refundable unless there is an unresolved technical failure.
Are my photos private?
Yes. Uploaded photos are used only to generate your creations. Source photos are deleted after 24 hours. FantasyCape does not sell your photos or use them for unrelated purposes.
How long do you keep uploaded photos?
Source photos are deleted after 24 hours. Finished creations remain available in My Creations for 30 days from creation.
Are my finished creations stored?
Yes. Finished images and videos are saved in My Creations so you can view, download, upgrade, animate, or share them during the 30-day download period.
Can I use FantasyCape on my phone?
Yes. FantasyCape works on mobile, tablet, and desktop. For the best experience, use a modern browser and a strong internet connection.
What if I use a different device?
Use your My Creations access link or the email used at checkout. A new device may require email verification before showing your creations.
What if I run out of credits?
You can buy more image credits or video credits anytime from the Credits page, Studio pages, or My Creations.
Do image credits and video credits work the same way?
No. Image credits are for image creation, watermark-free image access, and 4K upgrades. Video credits are for animating saved images into videos.
Can I use image credits for videos?
No. Video generation requires video credits.
Can I use video credits for images?
No. Image creation, watermark-free image access, and 4K upgrades require image credits.
What should I do if something looks wrong?
Try a clearer photo with a front-facing pose and good lighting. If it seems like a technical problem, contact FantasyCape with your checkout email and a short description of the issue.
What happens if I lose credits because of a technical issue?
If a technical issue affects your credits or prevents a creation from completing, we may restore the missing credits or add replacement credits to your account.
Can I receive credits instead of a refund?
In some cases, yes. If a technical issue occurs, we may offer replacement credits so you can create again. Completed custom digital creations are generally non-refundable unless there is an unresolved technical failure.
Need Help?
Contact us at
support@fantasycape.com