Privacy Policy
At Fantasy Cape, your privacy matters to us. We create personalized AI artwork using the photos and information you provide, and we are committed to handling your uploads, generations, and order details responsibly.
By using our website, uploading images, generating previews, or placing an order, you agree to the practices described in this Privacy Policy.
Information we collect
We may collect the following information when you use Fantasy Cape:
- Your name, email address, and order details when you place an order.
- Uploaded photos that you choose to provide for AI generation.
- AI-generated preview images and final images.
- Product selections, generation history, and magic pack access details.
- Basic technical information, such as browser type, device type, IP address, and website usage data.
- Payment and checkout information processed through Shopify and payment providers.
We do not intentionally collect unnecessary personal information.
Uploaded photos and generated images
All uploaded photos and generated images are private. They are used only to provide the Fantasy Cape service, including creating previews, generating final artwork, delivering your purchased digital files, and helping resolve technical issues.
We do not sell your uploaded photos or generated images.
We do not use your uploaded photos or generated images for public marketing, advertising, social media, or website galleries unless you give us clear permission.
How long we keep uploads and generations
Uploaded photos, preview images, and generated final images are deleted from our systems after 30 days.
This retention period allows us to provide downloads, troubleshoot technical issues, and support your order if you contact us shortly after purchase.
After 30 days, your uploaded images and generated artwork may no longer be recoverable, so please download and save your final images.
How we use your information
We use your information to:
- Create AI-generated previews and final artwork.
- Process orders and payments.
- Deliver digital products and magic pack access.
- Provide customer support.
- Troubleshoot failed generations or technical issues.
- Improve website performance and user experience.
- Protect against fraud, misuse, and security issues.
- Comply with legal or platform requirements.
Payment information
Payments are processed through Shopify and supported payment providers. We do not directly store your full payment card details.
Shopify and payment providers may collect and process payment information according to their own privacy and security policies. Shopify provides policy tools and templates for stores, but each store should customize its policy based on how it handles customer data.
AI processing and third-party services
To create your artwork, we may send uploaded images and generation instructions to trusted third-party tools, hosting services, AI generation providers, storage providers, and website infrastructure providers.
These services are used only to operate Fantasy Cape, generate artwork, store files temporarily, process orders, and deliver the final product.
We aim to work with services that handle data securely and responsibly.
Children’s photos
Fantasy Cape is designed for parents or guardians who want to create magical artwork of their children.
By uploading a child’s photo, you confirm that you are the child’s parent, guardian, or have permission to use the image.
We treat children’s photos with extra care and keep uploads private.
Sharing your information
We do not sell your personal information.
We may share limited information only when needed with:
- Shopify and checkout/payment providers.
- AI generation and file hosting services.
- Email or delivery services.
- Technical support and website infrastructure providers.
- Legal, safety, or compliance authorities if required by law.
Cookies and analytics
Our website may use cookies or similar technologies to support shopping cart behavior, checkout, website performance, analytics, and security.
You can control cookies through your browser settings, but some website features may not work correctly if cookies are disabled.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or request information about your personal data.
You may contact us to ask about your data, request deletion, or ask privacy-related questions.
Please note that uploaded photos and generated images are automatically deleted after 30 days.
Security
We use reasonable technical and organizational measures to protect your information. However, no online service is completely risk-free, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest version.
Contact us
If you have any questions about this Privacy Policy or your personal data, please contact us through the contact page on our website.
This Privacy Policy does not limit any rights you may have under applicable data protection or consumer protection laws.